Facebook fails on a semicolon

Facebook fails on a semicolon
Facebook fails on a semicolon, originally uploaded by naterkane.

A simple semicolon caused Facebook to fail on me this evening. Mobile Safari claimed no errors since this was something going wrong on the server.

I was really surprised that this error wasn’t handled very elegantly or deliver any kind of meaningful message that could have possibly empowered an unsophisticated user. If I was provided a link I could click to send an email to support with any data they might be able to work with I would have felt less stuck, but instead I had to just quit Mobile Safari and try hitting the same page again a few minutes later. Once I did that everything was kosher, but until I created that new session, nothing changed when I went to visit this one friend’s profile.

These things happen, and I’m not trying to be a hater, but since Facebook have stepped up and provided such an excellent iPhone UI, I was just expecting to be impressed, and not feel lost, with how they would handle an error if one would arise.

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Nater Kane is freelance developer and user experience & technology consultant based in Brooklyn, NY.

Nater's focus is to make the web a better place, one decision at a time.

He likes to spend time playing with his cats, riding bicycles around the city, working on his diesel vw rabbit or motorcycle, and enjoying a decent espresso.

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Nater Kane naterkane personal http://www.naterkane.com LinkedIn Profile Web Technologist personal nater@naterkane.com 1978-09-12 voice 845.234.6698 | fax 707.922.0593
964 Flushing Ave. Brooklyn, NY 11206