Facebook fails on a semicolon

Facebook fails on a semicolon
Facebook fails on a semicolon, originally uploaded by naterkane.

A simple semicolon caused Facebook to fail on me this evening. Mobile Safari claimed no errors since this was something going wrong on the server.

I was really surprised that this error wasn’t handled very elegantly or deliver any kind of meaningful message that could have possibly empowered an unsophisticated user. If I was provided a link I could click to send an email to support with any data they might be able to work with I would have felt less stuck, but instead I had to just quit Mobile Safari and try hitting the same page again a few minutes later. Once I did that everything was kosher, but until I created that new session, nothing changed when I went to visit this one friend’s profile.

These things happen, and I’m not trying to be a hater, but since Facebook have stepped up and provided such an excellent iPhone UI, I was just expecting to be impressed, and not feel lost, with how they would handle an error if one would arise.

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Nater Kane is freelance developer and user experience & technology consultant based in Brooklyn, NY.

Nater's focus is on creating a semantic and accessible web, and having delighted clients with happy customers.

He likes to spend time playing with his cats, playing drums, working on his diesel vw rabbit and his motorcycle, and enjoying a decent espresso.

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Nater Kane naterkane personal http://www.naterkane.com LinkedIn Profile Web Technologist personal nater@naterkane.com 1978-09-12 voice 845.234.6698 | fax 707.922.0593
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